Shipping Policy

MangaBox Shipping Policy

We aim to provide efficient and reliable shipping services for your MangaBox purchase. The following outlines our shipping policy in accordance with Australian regulations:

Order Processing

  • Orders are processed within 1-3 business days from the date of purchase.
  • Processing times may vary during peak seasons or holidays. We appreciate your patience during these periods.

Shipping Options

  • We offer a variety of shipping options, including standard and express shipping.
  • The shipping methods and estimated delivery times will be provided at checkout.

Shipping Costs

  • Shipping costs are calculated based on your location and the shipping method selected at checkout.
  • Free shipping may be offered on certain orders or promotions, subject to terms and conditions.

Delivery Times

  • Estimated delivery times are provided at checkout and may vary depending on your location and the chosen shipping method.
  • Once your order is shipped, you will receive a confirmation email with tracking information.

Order Tracking

  • You will receive tracking information via email once your order is shipped.
  • You can track your order's progress using the provided tracking number.

Shipping to Remote Areas

  • Please note that delivery to remote areas may take longer than the estimated delivery time.

Failed Deliveries

  • If your package is returned to us due to a failed delivery attempt (e.g., incorrect address, no one to accept the package), we will contact you to arrange for re-delivery.
  • Additional shipping fees may apply for re-delivery attempts.

Damaged or Lost Packages

  • If your package is lost or damaged during shipping, please contact our customer service team at mangaboxau@gmail.com.
  • We will work with you to resolve the issue and provide a replacement or refund as appropriate.

International Shipping

  • At this time, we only offer shipping within Australia.
  • We do not offer international shipping.

Contact Us If you have any questions or concerns about our shipping policy, please contact our customer service team at mangaboxau@gmail.com.

Thank you for choosing MangaBox! We appreciate your business and will strive to make your shipping experience as smooth as possible.